PaxPortal is designed to provide all the information and services required by your customer in one place. It is easy to use, private and secure. PaxPortal allows your customers to manage their bookings on their own, update contact information, send a cancellation request and more.
The following features are provided to your customers through the PaxPortal:
Customers can view and manage their bookings, such as reschedule within your cancelation policy and/or before the set cut-off time.
Customers can update their contact information including email and phone-number.
Customers can confirm or modify pickup location before the set cut-off time.
Customers can sign waivers.
Customers can view the available meeting points on a tour.
Customer can see pickup locations on a map.
Customers can download tickets.
Customers can view payment status of a booking.
Customers can access the cancellation policy for the tour.
Customers can request cancellation out side of cancellation policy.
Customers can contact the customer support team via chat or email
Customers can purchase promoted upsell and/or cross-sell products
Click here for more information on how to install PaxPortal.