The PaxPortal

Customer portal, allow your customers to modify their bookings online.

PaxFlow Customer Support avatar
Written by PaxFlow Customer Support
Updated over a week ago

PaxPortal is designed to provide all the information and services required by your customer in one place. It is easy to use, private and secure. PaxPortal allows your customers to manage their bookings on their own, update contact information, send a cancellation request and more.

The following features are provided to the customers through the PaxPortal:

  • Manage bookings
    - Reschedule a booking and/or update the departure time

  • Update contact information
    - Email and phone number

  • Modify pickup location

  • View listed meeting points

  • Show pickup location on a map

  • Download ticket

  • View payment status

  • View cancellation policy

  • Request cancellation

  • View booking status

  • Contact the customer support team (PRO)

  • Purchase products (PRO)

PaxPortal PRO is available for only $49 a month, with the PRO subscription you have the ability customize your PaxPortal, add a custom domain, and more!
​Click here for more information on how to install PaxPortal.


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