The Departure List is a comprehensive overview of the departures of the day, ensuring you don't overlook anything crucial regarding your operation. Below you can find easy follow along steps on how to use the Departure List, from sorting passenger details to organizing logistics.

On the dashboard click "Departures" and then click on "Daily Departures"

Then you should see the departures overview for the day. You can select a specific date you want to see by clicking on the date field.

You can also search for a specific Product, Departure (start time) or by departure status.

It´s also possible to search for individual tours by typing the product name or the product code in the search box. For instance, if you type "golden" you get only the Golden Circle tour at 09:00 which includes golden in the name of the tour.

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For each departure you can see the total number of passengers and next to it is the total number of different ticket types, for example total number of adults and total number of children.

There is also the Notes section and Status, there is a filtering icon drop down where you can choose the status of the tour (Planned, Confirmed, Pending, Cancelled, Started, Finished or Failed). To filter when you have multiple departures on the same hour.

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There is also an Actions drop down where you can View Departure, Change Status, Open Ticket Scanner and Send Message

If you click on View Departure it will open up the passenger list.

Let´s change the status of the departure, click on "Change Status"

Choose the status you want to change to, by checking the box for "Notify Customers Manually" you can send an E-mail or SMS on the entire departure.

You click on Change status, adjust the template and click next and then you can Send the message to all passengers or the once you want to update by clicking on the "Select Recipient" box and uncheck the once you don´t want to send to.

It´s also possible to Send Message to all passengers by clicking on "Send Message" and choose E-mail or SMS. The same procedure applies here, select template, adjust it and send.

You can also access our Ticket Scanner from the departure list, simply click on "Ticket Scanner"

Then you have opened up the Ticket Scanner.