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Pickups in Enroute for drivers and guides

How drivers and guides see their pickup on their phone, mark arrivals and reorder stops.

Written by PaxFlow Customer Support

Pickups in Enroute for drivers and guides

Drivers and guides on a pickup vehicle see the pickup in Enroute, next to their tours. They work through it stop by stop on their phone.

See the pickup

When someone is staffed on a pickup vehicle, the pickup shows in their Enroute schedule for that day.

A driver's Enroute schedule on a phone, with the pickup next to their tour.

Open it to see their vehicle's guests, grouped by stop in route order.

The vehicle's guests grouped by stop, in route order.

Mark guests arrived

At each stop, mark each guest Arrived or No Show. A stop is marked completed once everyone is accounted for. The vehicle records when it started and when it made its last pickup.

Guests marked Arrived and a stop marked completed.

The arrived and no-show counts show in the Pickup planner straight away.

Let drivers reorder their stops

Drivers can change the order of their stops, for example to avoid roadworks. This is off by default.

  1. Go to Settings → Enroute Settings.

  2. Under Pickup Stops, switch on Drivers can reorder pickup stops in Enroute.

  3. Click Save.

The Pickup Stops setting under Enroute Settings.

Then, in Enroute:

  1. Tap Edit order on the vehicle.

  2. Move stops up or down.

  3. Tap Save order.

The Edit order view with up and down buttons next to each stop.

The new order is the vehicle's route for everyone, including the planner. Only the crew of that vehicle can reorder it.

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