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Departure brief - departure notes overview

Written by PaxFlow Customer Support

The Departure Brief lists the staff notes of all departures on the day you are viewing. Your team can read what is going on across tours in one place and edit a note without opening each departure.

Open the Departure Brief

  1. Go to Operations > Departures.

  2. Click the arrow next to Departure Brief. The heading shows how many departures have staff notes, for example 1 departure with operational notes.

    The Departures page with the arrow next to Departure Brief highlighted, showing 1 departure with operational notes.

Each line shows the departure time, the product, and its notes. If the product has a staff note, it shows first with a From product label. The note you wrote on the departure is below it.

The Departure Brief open with the 08:00 departure, a From product staff note and the departure's own note, outlined in purple.

Note: The brief shows staff notes only. Passenger notes are not listed here.

Edit a note from the brief

  1. Click Edit next to the departure. The Departure notes window opens.

    The open Departure Brief with the Edit button next to the 08:00 departure highlighted.
  2. Change the staff note. You can also add a link, an image, or a YouTube video.

  3. Click Save changes. PaxFlow shows Departure notes saved, closes the window, and updates the brief.

Add a note to the brief

Add a staff note to the departure. It then shows in the brief. For the steps, see Internal departure notes.

Delete a note from the brief

  1. Click Delete next to the departure. PaxFlow asks Delete operational note?

    The Delete operational note? window with the Delete note button highlighted.
  2. Click Delete note.

Note: Delete only shows when you wrote a staff note on the departure itself. It removes that note only. A note that comes from the product stays. To change the product note, see Product Settings.

Keep the Departure Brief open

  1. Turn on Keep open at the top right of the brief.

    The Departure Brief with the Keep open switch turned on and highlighted at the top right.

The brief is then open each time you return to the Departures page.

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