Departure Notes help you communicate important information about a specific departure, both internally and directly to your passengers via PaxPortal.
Whether you’re sharing last-minute updates, adding operational notes for your team, or including helpful details like links, images, or instructions for guests, Departure Notes keep everything in one place and easy to access.
Accessing departure notes
Click on "Operations" and then click on "Departures"
Adding PaxPortal Departure Notes
On the Departure you want to add the departure note to, click on the "Actions" drop down then click on "Notes" and "Add PaxPortal Departure Note"
Then a pop up window will open up where you can type your note.
Once you have added the note make sure to click "Save"
A success message will appear "PaxPortal Departure note has been updated successfully" and then you can click on "Close" to close the pop up.
Editing Departure Notes.
If you need to edit the Departure note click on the "Actions" drop down then click on "Notes" and "Edit Departure Note"
Then you can edit the note as needed, let´s add more information about the meeting point.
Adding Images to Departure notes.
You can also add images to the departure note, click on the image icon.
You can add a link or upload from your device, click on "Select an Image" to upload.
A pop up window will appear to let you know that the image is loaded. Click on "Insert" to add the photo.
Then click on "Save" to save the image.
A success message will appear "PaxPortal Departure note has been updated successfully" and then you can click on "Close" to close the pop up.
Adding hyperlinks and Videos to Departure notes.
By clicking on the hyperlink icon you can add a link to the note
And by clicking on the video icon you can add a YouTube video to the note.
Always make sure to click on "Save" before closing notes
A success message will appear "PaxPortal Departure note has been updated successfully" and then you can click on "Close" to close the pop up.
Viewing the Departure note on PaxPortal
On the Daily Departures view click on the plus in front of the departure you want to view a departure note on.
Find a passenger to view the departure note on and click on the "Actions" drop down and then click on "Open on PaxPortal"
On the PaxPortal you can now see under the Departure Notes the note and the image.
How to find the PaxPortal Departure Notes
The departures that have departure notes on them will always have the note icon highlighted blue.
and when you click on the "Notes" icon you will see the note and you can always modify the note if needed.
