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Change display name on a product

Written by PaxFlow Customer Support

You can show a product with its own name and code in PaxFlow without changing the product in your booking system. You can also choose whether PaxFlow shows the full name or the code on departures and the calendar.

Change the name or code of a product

  1. Go to Settings > Products and click the name of the product.

    The Products page with the Classic Whale Watching Tour name highlighted.
  2. In the Display Name Override card, click Edit.

    The Display Name Override card on the product page with the Edit button highlighted.
  3. Enter the new name in Product Title Override. Enter the new code in Product Code Override. Under each field, PaxFlow shows the original value from your booking system.

    The Display Name Override card in edit mode with the Product Title Override and Product Code Override fields highlighted, each showing the original value below.
  4. Click Save Changes. PaxFlow shows Display name settings updated successfully.

Your booking system keeps the original name and code. To go back to the original, click Edit, clear the field, and click Save Changes.

Note: The Display Name Override card is not shown for products that you created in PaxFlow. To open Products, your user group needs access to Products.

Choose whether to show the name or the code

Show as sets how PaxFlow labels the product on departures and the calendar. The default is Full name.

  1. Open the product and click Edit in the Display Name Override card.

  2. Under Show as, select Full name or Code.

    The Display Name Override card with the Code option under Show as highlighted.
  3. Click Save Changes.

If the one you choose is empty, PaxFlow shows the other one. When PaxFlow shows the code, hover over it to see the full name.

See the new name on Departures

  1. Go to Operations > Departures. Each departure shows its product the way you set it. In this example the product is set to show the code.

  2. To look at one page another way, use the Default | Code | Name switch at the top of the page. Default uses each product's own setting. Code and Name show every product by code or by name.

    The Departures page with the product row highlighted, showing the code WHALE instead of the full name.
  3. Click Name. The product shows its name.

    The Departures page with the Name button of the Default, Code and Name switch highlighted, and the product row showing Whale Watching.

Note: The switch only changes the page you are on. It is not saved on the product. The switch shows in Cards view, not in Table view.

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