A departure group template puts start times from different products into one group, for example all tours that start at 09:00. The template sets the start time and duration of the group, and it can have its own assignment templates for staff and resources.
Open departure groups
Go to Settings > Operations.
Click the Departure Groups tab. The list of departure group templates opens.
Note: If you do not see the Departure Groups tab, ask PaxFlow support to turn on departure groups for your company.
Create a departure group template
Click Create new template. The Create New Departure Group Template page opens.
Enter a Name and a short Description, so that other users know what the template is for.
To find a start time, enter a product name, ID, or code in the search field.
To show only some times of day, click Filter by time and select the times, for example 09:00.
Select the checkbox next to each start time that you want in the group, or turn on its Include switch.
Under Group start time and duration, make sure that the Start time and the Duration are correct. PaxFlow fills them in from the start times that you selected, from the earliest start to the latest end. If the group runs at a different time, change the values.
Click Save Template.
The message Departure group template successfully created appears, and the template shows in the list.
When you select start times, you can use these options:
Only show daily departures is on when the page opens. Turn it off to see all start times.
Hide already assigned departures hides the start times that are in a different template.
Select All Visible and Clear All select or clear all the start times in the table.
A start time can be in one template only. If a start time is in a different template, you cannot select it. Hover over it to see the name of that template.
What the templates list shows
The list has these columns:
Name: the name of the template. Click it to open the template.
Start time: the start time and duration of the groups.
Products: the number of products in the template.
Assignment templates: the number of assignment templates on the template. If it has none, the column shows 0 · Add. Click the value to open the Assignments tab of the template.
Description: the description of the template.
Edit or delete a template
In the list, click the actions menu (three dots) on the row of the template.
To change the template, click Edit. To remove the template, click Delete.
If you change the start time or the duration, the message Template saved. Group times are updating. appears. Groups from today on get the new time, except on dates where someone changed the group time on the Daily departures page. Groups in the past keep their time.
Add assignment templates to a group template
A departure group template can have its own assignment templates. They plan resources and staff for every group that is made from the template. The Assignments tab is not on the page of a new template, so save the departure group template first.
In the list, click the name of the template.
Click the Assignments tab.
Click Add Template.
Set up the assignment template as you do on a product. See Assignment templates. You do not select start times. The template applies to every group from this departure group template.
Click Create Template. The message Template created successfully appears.
The products in the group can also have assignment templates for the same start times. In this case, both templates apply, and PaxFlow could plan staff and resources twice. When you save, a window opens and lists those templates. To go back to the template without saving, click Cancel. The title and the other buttons of the window depend on the listed templates:
If one or more of them assign automatically, the window shows These start times are also auto-assigned. Click Turn off auto-assign on these and save to stop the listed templates from planning. They stay on the products, and PaxFlow clears their empty planned slots. Click Save anyway to keep both.
If all of them have auto-assign off, the window shows These start times also have templates, and each template has (auto-assign off) next to it. These templates apply only when someone plans by hand. Click Save.
You see the same window on a product when you save an assignment template for start times that are in a departure group template.
Change the group time for one date
You can give a group a different time on one date. The template and the other dates do not change.
Go to Operations > Departures. The Daily departures page opens.
On the row of the group, click the gear icon, and then click Set group time. The Group Time window opens. If the group already has its own time on this date, the menu item is Edit group time.
Enter the Start time and the Duration.
Click Save. The message Group time updated appears, and a pencil icon shows next to the duration of the group.
You can also click the duration of the group to change its time.
To remove the change, click the gear icon, click Edit group time, and then click Reset. The message Group time reset appears, and the group gets the time from its template again. A group without a template gets the span of its departures.
Notes
Group times use the time zone of your company. A group starts at the same clock time on every date, including the days when the clocks change for daylight saving time.
The duration of a group can be 24 hours or less.
If you change the time on a template, only groups from today on change.