PaxFlow makes it simple to communicate with your passengers via SMS. Whether you're viewing bookings, departures, or passenger details, you can quickly select a passenger, choose a message template, and send an SMS in just a few steps.
Accessing Daily Departures.
Click on "Departures" and then click on "Daily departures"
Click on the plus in front of the departure the passenger you want to send the SMS message to.
Sending to a passenger from Daily Departures
Find the passenger you want to send WhatsApp message to, click on the "Actions" drop down then click on "Send Message" and choose "SMS"
Choose the template you want to send out
And click on "Save & Continue"
You can now see the template and update it f needed, when you are done click on "Save & Continue"
Click on "Send" to send the message.
A success message will appear and the SMS message has been sent out.
Sending SMS message to a passenger from Booking Details.
Click on the Booking Reference of the passenger you want to send the SMS message to.
Click on "Send SMS"
Choose the template you want to send
And click on "Save & Continue"
You can now see the template and update it f needed, when you are done click on "Save & Continue"
Click on "Send" to send the message.
A success message will appear and the SMS message has been sent out.
Sending SMS message to a Passenger from Departure details
Click on "Daily departures"
and click on the product code on the tour you want to open up
Find the passenger you want to send WhatsApp message to, click on the "Actions" drop down then click on "Send Message" and choose "SMS"
Choose the template you want to send
and click on "Save & Continue"
Click on "Save & Continue"
and then click on "Send" - under SMS segments it says 2 credits, but the template exceeded 160 characters and therefore two SMS credits will be charged.
A success message will appear and the SMS message has been sent out.
