Sending E-mails to passengers from departure level is easy and convenient with our message templates. Below are easy to follow steps on how to send E-mails from a departure level.

Click on "Operations" and then click on "Departures"

Then you should see an overview of toady's tours - you can send an E-mail by clicking Actions on the right hand side of the departure overview for each tour. Then click on "Send Message" and click on "E-mail".

Choose the template you want to send

And click on "Modify message"

You edit the subject to your E-mail or add a Preview Text. You can adjust the "Reply to email address" field or add CC or BCC and you can also click on "Show Template Editor" to edit the template.

Once you have made the adjustments you want, click on "Back to Template Preview"

now you can click on "Review Recipients & Send"

Then you can either send to all the passengers or selected once's by unselecting under Select Recipient - once you are ready to send your E-mails click on "Send"

A success message should appear at the top right corner and your email has been sent out. If you click on "View Logs" you can see the sent messages log.

Click on the arrow in front of the message to see who it was sent to.

To view the sent out message click on the eye icon

Then you will see a preview of the email this passenger got. Click on "Manage your booking" to view the PaxPortal.

Then a magic link will take you to this passengers PaxPortal view.