To enable WhatsApp messaging in PaxFlow, you first need to purchase WhatsApp credits through your subscription. Without credits, WhatsApp settings and messaging features won’t be available.
Note: Once you set up your WhatsApp Business phone numer in PaxFlow, all communication with your customers will go through PaxFlow. Click here to learn about the API connection to WhatsApp.
Click on "Settings" and then click "Subscription & Billing"
Scroll down to find Add-Ons, choose the amount of credits you want to add and click on "Update" by WhatsApp Credits.
Make sure to click on "Yes" to confirm the payment.
If you have an active PaxFlow subscription your credit card will be charged and you will just need to refresh the page to find WhatsApp Settings.
Now click on "WhatsApp Settings BETA"
Now you need to set up WhatsApp Business, click here for step by step guide on how to set it up.
