How to send email on departure level

Sending E-mails to passengers from departure level is easy and convenient with our message templates. Below are easy to follow steps on how to send E-mails from a departure level.

To start click on "Departures" on the left hand side bar and then click on "Daily Departures"

Then you should see an overview of today´s tours - you can send an E-mail by clicking Actions on the right hand side of the departure overview for each tour. Then click on "Send Message" and then click on "E-mail".

Choose the template you want to send and click on "Save & Continue"

If you don´t need to make any adjustments to the template you can click on "Save & Continue"

Add the subject to your E-mail or a Preview Text. You can adjust the "Reply to email address" field or add CC or BCC, and then click on "Save & Continue"

Then you can either send to all the passengers or selected once's by unselecting under Select Recipient - once you are ready to send your E-mails click on "Send"

And your E-mails have been sent our and a success message should appear at the top right corner.

You can also send E-mails from Departure Details list by clicking on the product code of the tour.

From the Departure Details you can click the Actions icon on the right hand side at the top, click on "Send Message" and then click on "E-mail"

Choose the template you want to send and click on "Save & Continue"

If you don´t need to make any adjustments to the template you can click on "Save & Continue"

Add the subject to your E-mail or a Preview Text. You can adjust the "Reply to email address" field or add CC or BCC, and then click on "Save & Continue"

Then you can either send to all the passengers or selected once's by unselecting under Select Recipient - once you are ready to send your E-mails click on "Send"

Your E-mails have been sent our and a success message should appear at the top right corner.