HelpScout is a powerful help desk software which offers various mailing features and can be easily integrated with PaxFlow.
Setup
Go to the Integrations under Settings and click HelpScout. If it is not enabled for you, please contact us.
Follow the step by step instructions for integration. Create an app (name it 'PaxFlow') in the HelpScout application. Copy the App ID and secret of this app in the PaxFlow settings.
Additional features in comparison to PaxFlow Mail:
Send Ticket and Mass Mailing:
Send from different mailboxes
Tags
Reply in existing conversation
Search for email address in HelpScout
New Conversation from HelpScout
Dashboards:
urgent and pax lost email warning
Email statistics
Tasks dashboard
Recommended additions:
HelpScout Sidebar for even more enhanced experience
HelpScout Beacon for your PaxPortal