HelpScout Mailing
PaxFlow Customer Support avatar
Written by PaxFlow Customer Support
Updated over a week ago

HelpScout is a powerful help desk software which offers various mailing features and can be easily integrated with PaxFlow.


Go to the Integrations under Settings and click HelpScout. If it is not enabled for you, please contact us.

Follow the step by step instructions for integration. Create an app (name it 'PaxFlow') in the HelpScout application. Copy the App ID and secret of this app in the PaxFlow settings.

Additional features in comparison to PaxFlow Mail:

Send Ticket and Mass Mailing:

  • Send from different mailboxes

  • Tags

  • Reply in existing conversation

  • Search for email address in HelpScout

  • New Conversation from HelpScout


  • urgent and pax lost email warning

  • Email statistics

  • Tasks dashboard

Recommended additions:

  • HelpScout Sidebar for even more enhanced experience

  • HelpScout Beacon for your PaxPortal

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