Navigate to Settings in the upper right corner and select PaxPortal on the left hand side-bar. These settings are used to define the behaviour of the PaxPortal.
Which departures can be modified by customer in the customer self-service portal? | Specify the departures for which the customer can make changes like modifying the pickup location, cancelling the tour etc. |
Hide Reduced Mobility option | To disable the option of providing any special assistance in case of reduced mobility. |
Hide Special Assistance option | To disable the customer from requesting for any special assistance. |
Hint for your passengers to identify the booking code / number | Show the format of the booking numbers for easy identification by the customers. |
Show combo parents as cancelled when one combo child is cancelled | In case you are working with combo-products in your booking system, you can choose to display the combo-parents as cancelled in case one or more combo-children get cancelled. This makes sense especially in cases where combo-children are used as operational products in the tour setup. |
Allow customers to send cancellation requests | Enable cancellation requests |
Access to the buttons and their behaviour can be modified using Activity Filters.
Make sure to save your changes.