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How to place guests and plan the route

Put stops on vehicles, move single bookings, order the route and add or remove guests.

Written by PaxFlow Customer Support

How to place guests and plan the route

Plan by stop. When you put a stop on a vehicle, every guest at that stop goes with it. You can still move single bookings when you need to.

The locations table

Each pickup lists its pickup locations with the number of guests: placed, unplaced, flagged, arrived and no-show. Open a location to see its guests.

The locations table with guest counts per stop.

Put a stop on a vehicle

  1. Find the stop in the locations table.

  2. Choose a vehicle in its Vehicle menu.

Choosing a vehicle for a stop.

To do several stops at once, tick them and choose the vehicle from the menu above the table. Each vehicle shows its seats as it fills up.

Several stops selected and put on one vehicle.

Use the suggested bus

Next to each stop, PaxFlow suggests the vehicle that runs the tour for most of its guests, for example "Bus 12 runs the tour for 5 of 7". Putting the stop on that bus means fewer guests change bus later. There's no suggestion if that bus has no room.

A stop with the suggestion of which bus runs the tour for most of its guests.

Guests who change bus

If a guest rides a pickup vehicle that isn't their tour bus, the planner marks them with a small arrows icon. Hover it to read "Changes to their tour bus at the hub".

A guest marked as changing to their tour bus at the hub.

Move a single booking

  1. Open the stop.

  2. Choose another vehicle for that booking.

One booking moved to another vehicle.

Set the route order

Each vehicle lists its stops in route order. Drag a stop to a new place. The route is saved as soon as you drop it.

A vehicle's stops in route order.

To take a stop off a vehicle, remove it from the route. Its guests go back to unplaced.

Removing a stop from a vehicle's route.

Add or remove guests

Click Add passengers to add bookings that aren't in a pickup yet, from any group. Use it for bookings without a pickup location, or for exceptions.

The Add passengers dialog listing bookings not yet in a pickup.

To take guests out of a pickup, select them in a stop and click Remove from pickup. A booking can only be in one pickup per day.

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