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Internal notes

PaxFlow Customer Support avatar
Written by PaxFlow Customer Support
Updated over a week ago

How to add internal departure notes in PaxFlow

PaxFlow internal notes feature allows team members to add, view, and edit notes related to specific departures. These notes are visible only to internal users and can help streamline communication and coordination. Whether you need to leave a quick comment or a detailed reminder, internal notes ensure important information stays connected to the relevant departure.


Accessing Internal Notes

Click on "Departures" and then click on "Daily departures"

Click on the "Notes" icon by the departure you want to add an internal note to.

Adding Internal departure notes

Then add your note into the text field

Once you are happy with your internal note click on "Save". Then a success message will appear. Click on "Close" to close the window.

Now when you click on the "Notes" icon you will see the note - and you can always modify the note if needed.

Internal Notes on a Departure level.

It´s also possible to add internal notes on a departure level. Click on "Actions" and then click on "View Departure"

Click on "Actions" and then click on "Notes" and then "Add Departure Note"

Then add your note into the text field

Once you are happy with your internal note click on "Save".

Then a success message will appear. Click on "Close" to close the window.

How to edit Internal Notes

You can always edit the internal note by clicking on "Actions" and then click on "Edit Internal Note"

Then you can modify the text as needed. Click on "Close" to close the window.

How to find Internal Notes

The departures that have internal notes on them will always have the note icon highlighted blue.

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