Activity notes in PaxFlow are a powerful way to keep track of important information related to individual passengers. Whether you're documenting special requests, linking to external resources, or including images for reference, these notes help streamline communication and ensure that your team has quick access to key details. Below you will learn how to add, edit, and view activity notes in PaxFlow, including how to enhance them with hyperlinks and images for a more informative and efficient workflow.
Accessing Activity notes
Start by clicking on "Departures" and then click on "Daily departures"
Open up the departure where the customer you want to add the activity note is in.
Adding an Activity note from daily departures.
Click on the note icon next to the customer name.
In the "Passenger notes" field type in the note you want to add.
Once you are happy with your note click on "Save"
A Success message will appear, now you need to close the window, you can do so by clicking the "X" button in the top right corner.
Viewing the Activity note on PaxPortal
To view the activity note click on "Actions" and then click on "Open on PaxPortal"
And then you can see the activity note you added on the PaxPortal.
How to find activity notes
The notes icon is highlighted blue on bookings that have activity notes on them.
Adding Activity notes from Booking Details
You can also add hyperlinks or images to the activity notes, let´s open up a booking by clicking on the booking reference number.
Click on "Notes"
In the "Passenger notes" field type in the note you want to add.
Adding Hyperlink to the note
Highlight the text you want to hyperlink and click on the hyperlink icon.
Add the URL you want to display in the text box and then click on the arrow to insert the hyperlink.
Then the highlighted text has been hyperlinked.
Adding images to the activity note
You can also add images to the activity note, click on the image icon.
You can add a link or upload from your device, click on "Select an Image" to upload.
A pop up window will appear to let you know that the image is loaded. Click on "Insert" to add the photo.
Now you can see the image in your note. Make sure to click on "Save" to save the note.
A Success message will appear that the note is saved.
Viewing the Activity note on PaxPortal
To view the activity note click on "Open on PaxPortal"
And then you can see the Activity note on the PaxPortal.
