How to Navigate on PaxFlow Dashboard
Once you have logged into your PaxFlow account, you will land on this dashboard. From the Dashboard you can find all the features PaxFlow has to offer. If you click on Departures, and all the other dropdowns below you will find all the features in PaxFlow.
Just click on the dropdowns again to close them.
If you click on your user name in the top right corner you will get a drop down with Settings, My Profile, Name of the company, Vote for Features, Plan & Billing, System Status, Super Admin and Log out.
At the top of the Dashboard you will see New Bookings Today and below you can see how many bookings have been made this month, PaxPortal Logins Today and how many logins this month below and Departures Today - the progress bar indicates how many departures have left and how many in total today and below total amount of passengers today.
For both Bookings and Passengers you have a drop down where you can choose to display the last 7, 14 or 30 days - the default is 14 days.
You can find our help library by clicking on View Documentation
You can also find our help library here
If you find a bug in our system, you can always use the "Share Feedback" button. This button appears on all sites within PaxFlow, just make sure to click on the button on the site you found the bug on.
The Share Feedback button will grab a screenshot of the page and you can add arrows, type text or highlight the area with the bug. On the right hand side you can add the summary of the bug, description and create issue once these fields are filled in. This is the easiest way for our Developers team to quickly fix bugs in our system.
We also have a customer chat, to access it click on the message bubble in the right hand corner.
Our customer chat has access to our Help library, Messages history and Tasks. If you click on Send us a message it will take you to a new chat.
In the chat window you can choose from four options to simplify what team will answer your request.
You can always close the chat window by clicking on the arrow below it.
