Skip to main content

Pax Metric in PaxFlow

PaxFlow Customer Support avatar
Written by PaxFlow Customer Support
Updated over 10 months ago

The pax metric in PaxFlow is calculated based on the following criteria:

All pax (number of passengers) are counted in all activities synced into PaxFlow where:

  • activity status is any of the following: CONFIRMED, NO_SHOW, ARRIVED, DROPPED_OFF, and CANCELLED.

  • product vendor is any vendor

  • start date & time being in the selected date range for a given month

  • non-combo activities/bookings are counted normally

  • for combo activities - the combo parent activity is ignored and combo children activities (the operational activities) are counted each on its own (separately). So for example if there is combo parent activity X and combo children activities A an B the logic would sum PAX number from activity A and activity B and add them to the total count.

The following activities are excluded from the pax metric:

  • Activities that are CANCELLED due to a rebooking, either made within PaxFlow or the source booking system, as long as it can identified as a rebooking.

In this article you can read more about Total Pax Reports.

Did this answer your question?