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Create E-mail Templates in PaxFlow Messages
Create E-mail Templates in PaxFlow Messages
PaxFlow Customer Support avatar
Written by PaxFlow Customer Support
Updated over a month ago

Automated E-mail templates.

Automated emails offer numerous benefits, including:

  1. Time Savings: Eliminates manual email sending, allowing more focus on other tasks.

  2. Improved Engagement: Sends timely, relevant messages to boost interaction.

  3. Scalability: Handles large email volumes efficiently.

  4. Enhanced Customer Experience: Provides timely information and personalized recommendations.

These benefits help businesses strengthen relationships, increase conversions, and streamline communication.

Accessing E-Mail Templates

Click on "Messages" and then click on "Email Templates"

On the right hand side click on "New Template"

Click here to learn how to create a template from Templates Library

Creating E-mail Template

Fill out the information needed and then click on "Save & Continue"

From there you can personalize the email template to your liking.

Personalization tags

You can add personalized tags by clicking "Merge tags"

Then you will get a pop up with most of the Merge tags available. You can for instance click on Pickup Location to add the Pickup place to the e-mail template.

We do provide an array of personalization tags click here for the full list and how to use them.

Once you have made all the adjustments needed you can click "Save & Continue"

Sending options for E-mail Template

Now you need to add subject to you e-mail template - you can personalize it with pre written fields by clicking "Personalize"

For instance you can add the name of the tour by clicking "Product Name"

And then you have added the product name in the subject. Next you need to choose if you want your template to be Manual or Automatic, slide the toggle to make it Automatic.

Automatic Template Type

Now you need to fill in the information below

and click on "Save"

Manual Template Type

If you choose to keep the template "Manual" just click on the toggle highlighted

Then your template is back to "Manual" - make sure to click on "Save"

And you should see your new template at the top highlighted in green.


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