Below you can find a list of all the different variables that can be inserted into message templates to personalize your Email and SMS message templates.
All you need to do is place {{ }} around these into the body of the message templates. The variables also work in the subject and preview fields of email templates.
activity.activityCode
activity.startDate
activity.departureTime
activity.bookedTimestamp
activity.numberPax
activity.ticketCategories
activity.ticketCategories.ADULT
activity.ticketCategories.CHILD
activity.pickupTimestamp
activity.pickupPlaceCustom
activity.dropoffPlaceCustom
activity.bookingNote
activity.financeNote
activity.operationsNote
activity.status
activity.cancelledBy
activity.cancellationNote
activity.cancellationTimestamp
activity.isResold
activity.rateId
activity.customerRequest
activity.startTime.connectionId
activity.startTime.departureTime
activity.startTime.isAllDay
activity.startTime.duration
activity.product.productCode
activity.product.productTitle
activity.product.summary
activity.product.excerpt
activity.product.photoUrl
activity.product.vendorId
activity.product.vendorTitle
activity.product.bookingCutoff
activity.product.bookingType
activity.product.pricingCategories
activity.product.meetingType
activity.product.pickupEnabled
activity.product.pickupCustomAllowed
activity.product.pickupMinutesBefore
activity.product.pickupTimeLocationBased
activity.product.dropoffEnabled
activity.product.dropoffCustomAllowed
activity.product.active
booking.bookingCode
booking.bookingDate
booking.bookedTimestamp
booking.externalBookingReference
booking.bookingChannelTitle
booking.bookingAgentTitle
booking.sellerTitle
booking.customerFirstName
booking.customerLastName
booking.customerEmail
booking.customerPhone
booking.paymentStatus
booking.totalPaid
booking.totalPrice
booking.totalDue
booking.currency
booking.customerMarketingOptin