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Accessing PaxFlow Messages

PaxFlow Customer Support avatar
Written by PaxFlow Customer Support
Updated over a week ago

Accessing Messages on Paxflow

In Messages you can find the Email Templates, SMS Templates and Message Logs.

Accessing Email Templates

Click on "Messages" and then click on "Email Templates".

Here we can see all the Email Templates that have been created. You can turn on the Default Templates by clicking the highlighted checkbox.

Now you can see the Default Templates displayed. To create a template click on "New Template". Here you can see how to create an E-mail Template.

You can also click on Actions to see all the options for the template. They are: Send mail, Preview, Edit, Duplicate/Clone, Delete and Deactivate.

Accessing SMS Templates

Click on "SMS Templates"

Here we can see all the SMS Templates that have been created. To create a template click on "New Template". Here you can see how to create an SMS Template.

You can also click on Actions to see all the options for the template. They are: Send SMS, Preview, Edit, Duplicate/Clone, Delete and Deactivate.

Accessing WhatsApp Templates

Click on "WhatsApp Templates"

Here we can see all the WhatsApp Templates that have been created. To create a template click on "New Template"

You can also click on Actions to see all the options for the template. They are: Send WhatsApp Message, Preview, Edit, Duplicate/Clone, Delete and Activate/Deactivate.

Accessing Message Logs

Click on "Message Logs" to access the message logs.

In Message Logs we can see all the E-mail and SMS messages that have been sent. They are listed down by Date, Type, Template Name, Departure, Sent By and Status.


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