Message templates offer several great benefits:
Consistency: Keeps your messages uniform and on-brand.
Time Savings: Speeds up writing repetitive messages.
Professional Look: Ensures all communications look polished.
Efficiency: Makes sending frequent messages quicker and easier.
Easy Personalization: Customize messages for each recipient easily.
Fewer Mistakes: Reduces errors in your messages.
Branding: Helps keep your brand voice consistent.
Training: Simplifies teaching new team members how to communicate effectively.
These advantages make your communications more effective and streamlined.
Accessing SMS Templates
Click on "Messages" and click "SMS Templates"
In the SMS Templates overview you can see create "New Template" and all the templates created. They are listed by Title, Description, Purpose, Automatic, Last Modified, Status and Actions.
Additional SMS Template options.
There are other options available under the "Actions" drop down. You can Send SMS, Preview, Edit, Duplicate/Clone, Delete or Deactivate the template.
Previewing a Template
Click on "Preview" to have a look at the Email template
A pop up with the SMS template will appear on the screen. Click on "Close" to close the Preview Template.
Duplicating a Template
If you want to Duplicate/Clone an SMS template click on Actions and then click on "Duplicate/Clone"
A success message will appear for "Template duplicated"
Deleting a Template
If you want to delate a template, click on Actions and then click on "Delete"
Click on "Yes, delete template"
A success message will appear for "Template deleted"
Activating a Template
You can also Activate the template by clicking on "Activate"
A success message will appear for "Template activated"
