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PaxPortal logins report

See how often guests log in to PaxPortal by day, week, or month, and export the numbers.

Written by PaxFlow Customer Support

The PaxPortal logins report shows how many times guests logged in to your PaxPortal in a period. Use it to see how often guests open their bookings in PaxPortal.

Open the PaxPortal logins report

  1. Go to Reports > PaxPortal logins. The PaxPortal usage page opens. The chart shows the logins from 1 January of this year to today.

The PaxPortal usage page with the date range, Presets, Days, Weeks, Months, Download CSV, and a bar chart by month

What the report shows

  • One bar for each day, week, or month in the period. The height of the bar is the number of logins.

  • Move the pointer to a bar to see the period and the number of logins.

  • Weeks start on Monday. The report uses the time zone of your company.

  • If the period has no logins, the page shows No data for this period.

The report counts one login each time a guest logs in to PaxPortal to see a booking. A guest who logs in three times adds three logins. A guest can log in with their booking details or open a link to their booking. The report counts both.

Change the period

  1. Click the date range button. It has a calendar icon and shows the current dates. A calendar opens.

  2. Click the first day of the period.

  3. Click the last day of the period. The calendar closes and the report shows the new period.

To select one day, click the same day two times. To show the current month in the calendar, click Today. To close the calendar with no change, click Cancel. On a phone, click Done after you click the last day.

The calendar of the date range button, with two months and the Today, Cancel, and Done buttons

To use a preset period:

  1. Click Presets.

  2. Select Last week, This week, Previous Month, Current Month, Previous Year, or Current Year. The report shows the new period.

Last week and This week go from Monday to Sunday. Current Month and Current Year go to the last day of the month or the year.

The Presets list with Last week, This week, Previous Month, Current Month, Previous Year, and Current Year

Show days, weeks, or months

  1. Click Days, Weeks, or Months. The chart shows one bar for each day, week, or month.

When you change the period, the report selects the grouping again. A period of up to one week shows days. A period of up to one month shows weeks. A longer period shows months.

The PaxPortal logins chart by week, with the pointer on a bar that shows the week and the number of logins

Export the report

  1. Click Download CSV. Your browser downloads a CSV file with one row for each bar in the chart.

Each row has the date of the day, week, or month and the number of logins. For a week, the date is the first day of the week. Download CSV is not available while the report loads, or when the period has no logins.

Notes

  • The page address keeps the period and the grouping. You can bookmark the page or send the link to a colleague.

  • If PaxPortal logins is gray in the Reports menu, your user group does not have access to the report. To get access, ask an admin in your company to change your user group in Settings > User groups.

  • If the report shows Could not load this report, select a different period or reload the page.

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