Using the Ticket Scanner
Our ticket scanner is a handy tool that quickly checks and validates tour tickets using barcodes or QR codes. It makes the check-in process faster and smoother, helping to get everyone on board and ready to enjoy the tour without any hassle.
The Ticket Scanner:
Speeds Up Check-In: Quickly scans tickets, reducing wait times.
Keeps Things Organized: Streamlines the entry process for smoother operations.
Improves Customer Experience: Ensures a hassle-free start to the tour.
Using a ticket scanner makes everything run more efficiently and securely.
Accessing the Ticket Scanner
Click on "Ticket Scanner" and click on "Ticket Scanner".
When you open up the ticket scanner you need to select a departure. The date is pre selected for today but can be changed to another date if needed.
Once you have selected the tour you can start scanning tickets.
Ticket Types
The ticket scanner can read both Barcodes and QR codes.
On PaxPortal an QR code is displayed with the Booking code reference. Passengers simply need to log into their PaxPortal to show a valid OR code.
Scanning Tickets
To scan any ticket simply point your scanner (phone camera or other scanner you have available) towards the Barcode/QR code and the scanner will automatically read the code once it locks in on it.
Once the scanner has locked in on a code it will show you this pop up window.
Once the scan is successful you can click on "Continue" - This pop up window will also automatically close in a few seconds.
If a passenger has already been marked arrived then you will get a pop up warning window, you can always click on continue or just wait for the window to automatically close in a few seconds.
End Scanning
When you have scanned all passengers click on "End Scanning"
You will get a pop up window that asks if you want to end scanning for the departure. You can click the check box for "Mark remaining pax as no-show" if there are any passengers that did not show up.
Make sure to click on "Confirm" to end scanning and then all passengers that did not arrive will be marked "No Show"
A pop up window will indicate that Scanning is finished and will show you how many pax were scanned and how many were not scanned. Click on "Close" or the "X" to close this window.
